Limitations
Applies toWix
Some SparkLayer features depend on what Wix supports. This page lists what works differently on Wix. To check a feature across all platforms, see Compare platforms.
Products
| Limitation | Details |
|---|---|
| Product cards (gallery) | The product card interface isn't available on Wix. Where products are listed (such as your home page or a gallery page), B2B pricing is hidden. |
| Metafields | Wix doesn't support the metafields SparkLayer reads on other platforms, so features that rely on them, such as pack sizes and RRP pricing, aren't available. See Wix metafields. |
| Subscriptions | Wix subscription programmes aren't supported. |
| Loyalty | Wix loyalty programmes aren't supported. |
| Digital products | Digital products in Wix aren't supported. |
Pricing and discounts
| Limitation | Details |
|---|---|
| Multi-currency | A Wix store can only accept one currency (opens in a new tab). If you create price lists in other currencies at Pricing,Price lists (opens in your SparkLayer Dashboard in a new tab), signed-in B2B customers see prices in their price list's currency, at the exchange rate at that time. But an order placed in another currency is created in your store's default currency, with the same amounts. |
| Discounts and coupons | Wix's own discounts can't be used alongside SparkLayer. Use the SparkLayer Discount Engine instead. |
Customers
| Limitation | Details |
|---|---|
| Customer address sync | A customer's address syncs from Wix only once, when the b2b label is first added to the contact. Later changes to the contact's address in Wix don't sync to SparkLayer. Customers can add and edit addresses in the My Account address book. |
The b2b label | SparkLayer needs the b2b label. You can rename it in Wix, but if you've already renamed a b2b label, a new label you create called b2b is saved by Wix as b2b+x. |
Checkout, shipping and tax
| Limitation | Details |
|---|---|
| Custom checkout fields | Custom checkout fields need a developer on Wix. They add them in code, with the checkoutCustomElements option in a window.sparkWixOptions script: see the checkout field example. |
| Additional fees | Wix's additional fees at checkout (opens in a new tab) aren't supported. |
| Pickup and local delivery | Wix local delivery (opens in a new tab) isn't offered as a shipping option at checkout. Add it as a manual shipping method in SparkLayer shipping instead. |
| Tax exemptions | Tax exemptions only apply when the customer checks out through the Wix checkout (Card at checkout). With offline payment methods, such as Pay by Invoice, tax is charged at checkout. |
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