BigCommerce
Applies toBigCommerce
How SparkLayer works on BigCommerce
You install the SparkLayer for BigCommerce app (opens in a new tab) from the BigCommerce Marketplace. SparkLayer then syncs your products, customers and B2B customer groups from BigCommerce.
The widgets go in your BigCommerce theme as a few code snippets. Our team adds them for you free of charge, or your developer can. You keep your theme, and can run retail and B2B from the same store.
You manage B2B prices and ordering rules in the SparkLayer Dashboard. Products, customers and orders stay in BigCommerce.
Install at a glance
Install the app
Create your account
Group customers
Add the widgets
Set prices and launch
The full steps are in Install SparkLayer on BigCommerce. Only the widgets need a developer, and our team can add them and an example price list for you, free of charge. See Request free installation.
What's specific to BigCommerce
| Topic | On BigCommerce |
|---|---|
| Installing | An app from the BigCommerce Marketplace (opens in a new tab). |
| B2B customers | Customers in a BigCommerce customer group whose Group Name starts with B2B. |
| Customer groups | Synced from BigCommerce, so each B2B customer group in BigCommerce appears in SparkLayer. |
| Widgets | Code snippets added to your BigCommerce theme, by our team (free of charge) or by you or your developer. |
| Orders | Created in BigCommerce under Orders. Their status depends on the payment method. |
| Billing | Confirmed in BigCommerce when you install. |
| Metafields | Supported, using a metafields app or the BigCommerce API. Customer settings use customer attributes. |
Limitations
The main differences from other platforms:
- Every product needs a unique SKU, and SparkLayer works best with stock tracked per variant.
- BigCommerce doesn't allow negative stock, so there are no pre-orders.
- BigCommerce promotions and modifier options can't be used with SparkLayer.
See BigCommerce limitations for the full list, including shipping, tax and multi-storefront, and Compare platforms to check a feature across platforms.
Try the BigCommerce demo store
See SparkLayer on a working BigCommerce store that sells to both retail and B2B customers. Go to the demo store's sign-in page (opens in a new tab) and sign in as a B2B customer with these details:
| Field | Value |
|---|---|
bigcommerce+user@sparklayer.io | |
| Password | Spark123^7&jj1 |
BigCommerce guides
Install the app, set up B2B customer groups and add the widgets to your theme
Plans, themes, products and orders on BigCommerce
What works differently, or isn't supported, on BigCommerce
Add pack sizes, RRP, credit limits and order data
Cancel SparkLayer, take a break or move to another store
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