Skip to content
More platformsMagento

Cancel or uninstall SparkLayer

Applies toMagento

Uninstalling deletes your SparkLayer data

Treat uninstalling as deleting your SparkLayer account: its price lists, customer groups and settings. Before you uninstall, export anything you want to keep, such as your price lists. If you plan to reinstall, move to another store or need a test store, contact our support team first, so we can talk through your options. Don't uninstall to change your plan: see Billing, trials and cancelling.

Uninstall SparkLayer

To uninstall SparkLayer, delete its integration in the Magento admin.

  1. In the Magento admin, go to System,Integrations.
  2. Next to SparkLayer B2B, click Delete.

This ends your subscription and cancels SparkLayer's recurring billing straight away.

What happens next

  • Widgets: if you added the SparkLayer frontend interfaces to your theme, remove that code yourself or ask your developer.
  • Data: treat deleting the integration as deleting your SparkLayer data. SparkLayer stops receiving customer, product and order updates, and your account is scheduled for deletion, then deleted automatically after 30 days.
  • Charges: your subscription ends. Depending on when your billing cycle started, you may see charges you weren't expecting. See Billing, trials and cancelling for refunds, or contact us and we'll look into them.
Was this page helpful?

Last updated

Metafields and data mapping

Turn on SparkLayer product, customer and order attributes for Magento in Integrations > Platform, to set pack sizes, RRP prices and credit limits.

Compare platforms

Check which SparkLayer features and integrations work on Shopify, BigCommerce, Wix, WooCommerce and Magento, and the plans and platform versions each supports.