FAQs

introduction below you'll find answers to the most common questions about sparklayer b2b catalogs if you can't find what you're looking for, get in touch with our support team and we'll be happy to help where exactly are hidden products hidden? when you hide a product using b2b catalogs, it is hidden across your entire store including product pages, collection pages, and store search results if a customer tries to access a hidden product's url directly, they will see a customisable "access denied" page is b2b catalogs free ? yes b2b catalogs is a free standalone shopify app included with every sparklayer plan including the free plan you can install it from the shopify app store https //apps shopify com/sparklayer b2b catalogs do i need a developer to set it up? no b2b catalogs is designed so your merchandising team can manage everything end to end tag a product, toggle a group, save and changes go live instantly no manual theme edits, no custom coding, and no waiting on a release cycle you can follow our setup guide to get started in minutes will hidden products still appear in my sitemap or affect seo? products tagged as b2b only will still appear in the sitemap that shopify generates automatically however, the product pages themselves will not be visible to search engines, so they won't show up in external search results if you need to fully remove these products from your sitemap, you'll need to follow shopify's guidance on hiding products from search engines https //help shopify com/en/manual/promoting marketing/seo/hide a page from search engines#custom metafield keep in mind that doing so may also prevent those products from appearing in your store's own search results can i show different products to different b2b customer groups? in combination with the sparklayer b2b & wholesale shopify app https //docs sparklayer io/ it's possible to gain more granular control via the sparklayer settings variant metafield, showing or hiding products between customer groups for example, you could hide a product from all b2b customers except your 'vip' group, or hide a specific range from one group while keeping it visible to everyone else see our setup guide for full details on how customer group rules work for more detailed instructions, see configuring advanced catalogs docid\ y8pm3bilzw6g6wryevinz can i control visibility at the variant level? in combination with the sparklayer b2b & wholesale shopify app, https //docs sparklayer io/ b2b catalogs supports variant level visibility rules you can show a 750ml bottle to your b2c shoppers while restricting the 12 pack case to wholesale customers same product, different visibility, no duplicate listings needed for more detailed instructions, see configuring advanced catalogs docid\ y8pm3bilzw6g6wryevinz what happens if i disable b2b catalogs on a theme? disabling b2b catalogs on a theme will remove the visibility rules from that theme if you've customised the snippets/sparklayer b2b catalogs access denied liquid file, your modifications will also be removed we recommend keeping a backup of any customisations before disabling how do i uninstall b2b catalogs? before uninstalling the app, you must first disable it on all themes where it is currently enabled open the app in your shopify admin and click "disable" on each active theme once all themes are disabled, you can safely uninstall the app if you've already uninstalled without disabling first, you'll need to reinstall the app temporarily, disable it on your themes, and then uninstall again for full instructions, see removing b2b catalogs docid\ m87qgqzlkyfktimri13aw