Wix Limitations

Introduction
Currently, there are a number of limitations to be aware of with the SparkLayer and Wix Integration.
Item
Details
Product cards (Gallery)
It is not possible to use the Product Card Interface﻿ on a Wix store. This means that if you're showing products on your store (e.g. the homepage or gallery page), pricing will simply be hidden.
Metafields
SparkLayer does support Metafields﻿ however it's not currently possible to set these up in Wix. This means that features such as pack sizing﻿, MSRP pricing﻿, and others are not available to use. 
In early 2025, Wix are likely to release functionality to better support this.
Customer syncing 
SparkLayer will sync customer data from your Wix store into our system. It is important to note the following:
Customer addresses are only synced once at the point where the b2b label is first added to a Wix Contact.
Any future updates to Wix Contact addresses actioned via the Wix Dashboard centre will not sync back to SparkLayer
It is possible to use the built-in address book﻿ to add and edit addresses via the My Account area
Multi-currency
Currently, Wix doesn't allow a Wix store to accept multiple currencies (e.g. USD, EUR, GBP etc). 
If you do set up multiple currencies within SparkLayer in the Price List section, it's important to note the following:
Customers will see the correct currency when browser your store as a logged in B2B customer. The price they see will be the currency exchange rate at that time
If they proceed to place an order in a different currency to your Wix store's default currency, this will create an order however the pricing will show in your default currency. 
Checkout custom fields
Currently, it is not possible to use custom checkout fields with Wix﻿ by default. If you access to a developer, it is however possible to use custom fields using the API. Please contact us﻿ to learn more.
Additional fees
SparkLayer does not currently support the Wix "additional fees" functionality (learn more here)
Pickup & local delivery
SparkLayer does not currently support Local Delivery as a shipping option during the checkout. If you do require this as a shipping option, we suggest using the SparkLayer Shipping﻿ tool and adding this as a 'manual' shipping method.
Subscriptions
SparkLayer does not currently support subscription programmes within Wix
Loyalty
SparkLayer does not currently support loyalty programmes within Wix
Digital products
SparkLayer does not currently digital products within Wix
Discounts and coupons
It is not possible to use the built-in Wix discount system alongside SparkLayer. If you require discounts, please use the SparkLayer discount engine﻿. 
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Item	Details
Product cards (Gallery)	It is not possible to use the Product Card Interface on a Wix store. This means that if you're showing products on your store (e.g. the homepage or gallery page), pricing will simply be hidden.
Metafields	SparkLayer does support Metafields however it's not currently possible to set these up in Wix. This means that features such as pack sizing, MSRP pricing, and others are not available to use. In early 2025, Wix are likely to release functionality to better support this.
Customer syncing	SparkLayer will sync customer data from your Wix store into our system. It is important to note the following: Customer addresses are only synced once at the point where the b2b label is first added to a Wix Contact. Any future updates to Wix Contact addresses actioned via the Wix Dashboard centre will not sync back to SparkLayer It is possible to use the built-in address book to add and edit addresses via the My Account area
Multi-currency	Currently, Wix doesn't allow a Wix store to accept multiple currencies (e.g. USD, EUR, GBP etc). If you do set up multiple currencies within SparkLayer in the Price List section, it's important to note the following: Customers will see the correct currency when browser your store as a logged in B2B customer. The price they see will be the currency exchange rate at that time If they proceed to place an order in a different currency to your Wix store's default currency, this will create an order however the pricing will show in your default currency.
Checkout custom fields	Currently, it is not possible to use custom checkout fields with Wix by default. If you access to a developer, it is however possible to use custom fields using the API. Please contact us to learn more.
Additional fees	SparkLayer does not currently support the Wix "additional fees" functionality (learn more here)
Pickup & local delivery	SparkLayer does not currently support Local Delivery as a shipping option during the checkout. If you do require this as a shipping option, we suggest using the SparkLayer Shipping tool and adding this as a 'manual' shipping method.
Subscriptions	SparkLayer does not currently support subscription programmes within Wix
Loyalty	SparkLayer does not currently support loyalty programmes within Wix
Digital products	SparkLayer does not currently digital products within Wix
Discounts and coupons	It is not possible to use the built-in Wix discount system alongside SparkLayer. If you require discounts, please use the SparkLayer discount engine.

Updated 10 Feb 2025

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