What's New!

Each month, we release new features to SparkLayer and you can see our latest updates below.

🎉 NEW FEATURES

Dark mode is now universally enabled

In our latest version of SparkLayer, you can now enable dark mode on all the SparkLayer interfaces. Previously, this was limited to just the product pages - with our latest update dark mode now works in the My Cart Interface and the My Account Interface to give a much more cohesive experience. To enable dark mode, see our guide here.



🎉 NEW FEATURES

Add to Favourites

Your B2B customers can now save products as they browse by clicking the heart icon on any product or collection page!

Saved products live in a new Favourites section in My Account, right alongside Shopping Lists, where customers can return to them any time and add them straight to the cart. It's a lightweight way to mark products for later - no quantities or variants to manage - and it's personal to each customer.

Learn more in our full guide here.

Tax-inclusive price display

You can now show your B2B prices with tax included, clearly labelled "inc. tax", so buyers who think in gross terms see exactly what they expect. It's built for markets where gross pricing is the norm - common in Australia and across trade sectors selling to smaller businesses - and gives you far more flexibility in how you present pricing across different markets.

Importantly, this changes presentation only. Your prices are still stored, uploaded, and transacted net, and the tax your buyer actually pays is still calculated by your store's checkout at the point of purchase. Only the figure shown on your storefront changes.

Tax-inclusive display is enabled by the SparkLayer team, so simply contact our team if you'd like it turned on for your store. Learn more

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🎉 NEW FEATURES

Configure SparkLayer from the Dashboard - no code required

Settings that previously had to be added to your theme's core script using JavaScript and JSON can now be managed visually from the new Options page in your SparkLayer dashboard.

Adjust general settings, translations, checkout fields, payment method order, My Account sections, custom slots, and analytics, then save as a draft and publish when you're ready. It works alongside your existing core script, so nothing you've already set up changes. Learn more

Standard checkout fields

Customer Reference, PO Number, and Requested Shipping Date are now available as standard checkout fields.

Because each one uses a known field ID, it maps to a structured place in your orders - the native Shopify PO Number field, a dedicated shipping date field, and the order notes - so they integrate more cleanly with Shopify, appear in your theme and template editor, and can be searched and filtered. Learn more

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🎉 NEW FEATURES

Shopping Lists just got a major upgrade

Managing Shopping Lists is now faster and far more flexible! Products can be saved to a list straight from any product page, and lists can be fully managed from within the My Account area - including previewing, adding, and editing their contents. Your B2B customers and sales agents can also export any list as a CSV, making it easier to share and reorder across teams. Learn more

Orders API - build and manage orders

We've extended our Core API with a new Orders API, giving developers a programmatic way to build and manage orders. The new endpoints let API users create and manage shopping carts and turn them into SparkLayer orders in code - opening up use cases such as creating orders through external integrations, for example drop shipping. Any store with API access has this automatically. See the API documentation and the usage guide to get started.

Fetch customer-specific pricing via the API

As part of the same release, a new endpoint lets API users fetch customer-specific pricing for products, so integrations can pull the exact prices a given customer sees. Learn more in the API documentation.

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🎉 NEW FEATURES

Export Purchase History to CSV You can now export orders (including quotes and any other purchase types) directly from the Activity view as a CSV file, ready for Excel or Google Sheets. Choose between an order-level summary or a full breakdown with every line item, and any filters you've applied carry through to the export. Available from the customer or sales agent view. Learn more herehere. (Requires Spark-JS Version 4.4 and above)

Reply Directly from Your Inbox No more logging in just to reply to a message. You and your customers can now respond to order communications straight from your email inbox, with replies automatically captured in SparkLayer's Timeline. It works across all order types, making it effortless to keep conversations going - especially on mobile, when you're on the go. Learn more herehere. (Requires Version 4.3 and above)

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Customer & Order Data in Forms You can now pull customer and order data (including quotes and any other purchase types) directly into your SparkLayer forms. Great for cases like returns forms, where shoppers can select from their previous orders and items without re-entering details, and sales agents can request customer data to be updated. Learn more herehere.

Address improvements Entering addresses just got easier - especially for international buyers. Address forms now adapt their layout and name ordering to the selected country, and offer address search and auto-fill. The result is faster, more accurate data entry wherever your customers are based. Learn more herehere. (Requires Version 4.5 and above)

Improvements to Sales Agent Activity Filtering Sales agents get the same export options across all their customers, and, similar to the customer view, they can now filter by the new purchase type and quote status filters. Making it easy to reconcile orders, forecast inventory, or plan pre-orders. (Requires Version 4.4 and above)



🎉 NEW FEATURES

A better way to onboard customers.

SparkLayer Forms is a flexible way to capture, review, and manage B2B information at every stage of the customer lifecycle — from first enquiry through to ongoing account management or even a contact form for your site.

It includes a powerful workflow editor (available for pro plan customers) which provides functionality for automatically tagging, API calls to push your new customers to your ERP or even automatically approve customers where the tax ID is validated. Learn more herehere.

Catalogs

B2B Catalogs is a free SparkLayer app (for Shopify) that gives you control over which products are visible to different types of customers on your Shopify store. Whether you want to hide specific products from B2C customers, restrict certain items to B2B customers only, or show different product ranges to different customer groups - B2B Catalogs makes it easy to manage from your Shopify admin.

Sales agents' roles.

Sales agent roles let you control what each sales agent can see and do in SparkLayer - so the right people have the right level of access. Instead of managing permissions individually, you can create reusable roles and assign them across your team. Available for anyone with sales agents. Learn more herehere.

Custom email domain

Improve brand recognition and deliverability with support for custom "from" email addresses (e.g. [email protected]), helping ensure notifications match your brand. Available on Pro and Enterprise plans. Learn more herehere.

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🎉 NEW FEATURES

Payment Visibility within SparkLayer

Cut down on support admin by letting your customers check their financial standing themselves.

This new feature provides real-time account balances, payment statuses, and transaction histories directly in the My Account area. To read more see Payment Methodshere.

The key elements:

This feature can be enabled easily via the SparkLayer Dashboard. Compatible with Shopify, Xero, and QuickBooks Online.

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🚀 COMING SOON

We're excited to announce that the SparkLayer Xero and Quickbooks integration is launching in March!

For early access, you can sign up to our beta here.

To learn more about how SparkLayer works with Xero, explore our guide here.



🎉 NEW FEATURES

Timeline & Communications

Timeline & Communications has expanded beyond Quotes and is now available across all supported order types. Messages, internal notes and order updates are brought together in one clear, chronological timeline, giving your team and customers a unified place to track communication and activity as orders progress.

The result is a consistent, streamlined experience - whether you’re managing standard B2B orders, quotes, or draft orders created by Sales Agents. Learn more in our guide here.



🎉 NEW FEATURES

Dashboard Design Updates

We’ve refreshed the SparkLayer dashboard with a streamlined sidebar that makes navigation simpler, faster, and more organised.

The result is a cleaner layout and clearer structure that lets you focus on what matters most - your store’s performance.

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🎉 NEW FEATURES 

Quote Status Improvements

You can now filter quotes by individual status, giving you greater granularity and control when managing quotes. Previously shown in a single view, quotes can now be broken down by stage for easier tracking and follow-up.

Custom statuses are automatically included, and a new chevron indicator shows when more filters are available to scroll through. Statuses have also been reordered to reflect logical quote progression for a smoother workflow.

Shipping Restrictions by State/Province

You can now limit shipping methods to specific states or provinces within the US, Australia and Canada, allowing more precise regional control. This makes it easier to tailor delivery options, manage exclusions, and align shipping availability with your operational areas.

You can configure this directly under Settings → Shipping Methods.

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Use custom order IDs

It's now possible to use a custom order ID instead of the standard order ID generated from Shopify. A typical use-case is customising the Order ID to match order numbers generated from a back-office system (e.g. an ERP), ensuring consistency across systems.

When the "Visible ID" is set, this will then take effect when the customer views their orders from the My Account Interface. To enable this, please see our guide here.

Show a message at a cart line-item level

Extending upon our Custom Slots ("Targets") , you can now display a custom slot on a cart line-item level, such as a message that references the product name and ID ("slug"). This gives a powerful new way to add further customisation to the shopping cart for your B2B customers.



🎉 NEW FEATURES 

Discount Engine Improvements

We're excited to announce a range of major improvements to the SparkLayer Discount Engine, including the ability to:

The updates now allow you to configure discounts that apply on more advanced criteria such as matching a specific "tag" or "vendor" (within Shopify), and the ability to set rewards that include multiple free products. These changes now position SparkLayer as having one of the most advanced B2B promotions engines available - we look forward to seeing how creative our customers will be using this! Learn more

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🎉 NEW FEATURES 

Katana Integration

We're excited to announce our official integration with Katana, a leading inventory management solution!

If you're using Katana to manage your back-office operation, you can now integrate your B2B pricing and customer data directly with SparkLayer. Learn more

Onboarding Landing Page

A great way to encourage your customers to use your new B2B store is to explain the benefits. To help you get started, you can use our ready-made "onboarding landing page" that gives a great overview of the features to your customers. Learn more

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🎉 NEW FEATURES 

SparkLayer Intelligent Cart

SparkLayer Intelligent Cart introduces a revolutionary new way for your B2B customers and sales teams to build orders quickly and effortlessly using the power of AI.

The magic lies in its simplicity: files and emails containing order details (such as SKUs, barcodes, and quantities) can be uploaded or emailed directly to SparkLayer, instantly creating a shopping cart. In addition, live barcode scanning is supported, providing powerful, fast ways to build orders without manually browsing and searching for product. Learn how Intelligent Cart works in our guide here.

🎉 NEW FEATURES 

Cart Search

We've just given our search tool a massive upgrade, making it even easier for your customers to add items to an order!

The Search tool allows customers to search by a range of criteria including product name, product SKU, product variant name, SKU, and barcode.

The tool also handles mis-spellings and "partial matching", ensuring results are delivered where possible and allowing for a more user-friendly search. To learn more about how it works and how to enable it, see our full guide here.



🎉 NEW FEATURES 

The SparkLayer Quoting Engine

We’re excited to announce the launch of the new SparkLayer Quoting Engine , designed to transform how your sales team and wholesale customers manage quotes.

Built to simplify the entire "quote-to-order" process, it helps reduce manual work, speed up order conversion, and create a better buying experience.

With the SparkLayer Quoting Engine, you can:

Whether you’re handling high-volume B2B orders or need more control over pricing negotiations, the SparkLayer Quoting Engine brings everything into one streamlined flow, all designed to save time, reduce friction, and strengthen customer relationships.

If you'd like to give it a try, head over to the plan page here where you can add it to an existing plan or as an exclusive addon. You can also learn more about how it works in our guide here.

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🎉 NEW FEATURES 

SparkLayer Analytics

We're excited to announce a major advancement in how you can report on your B2B sales and performance! We’ve partnered with the leading analytics experts, Conjura, to add unparalleled operational and sales visibility to your SparkLayer account.

Learn more about how this works and you can also arrange a demo to see how it can fit your business needs.

Automatic metafield creation

Metafields are a powerful way to customise the functionality of your B2B store, allowing you to configure additional data such as pack sizing, rrp prices, and much more. With our latest update, we've made it really easy to quickly add metafields to your Shopify store without needing to manually configure them within your Shopify admin.

To get started, head over to the SparkLayer Dashboard or learn more in our guide here.

Improved Shopify B2B Login Page

We've greatly improved our free Shopify B2B Registration & Login template, making it really easy for you to add a login and signup form to your Shopify store.

The improvements include full control over the design and content, the ability to set different actions when a customer applies, and much more! Learn more

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🎉 NEW FEATURES 

Sales Agents - Add custom item

We've released a major improvement to our Sales Agent Ordering tool that your sales team are going to love - the ability to add custom items to a B2B order!

Our new "Add custom item" feature lets your sales agents add additional items to a customer's order that sit outside of your general product catalogue. Use-cases could include adding custom instructions or details specific to an order, additional products (that don't have a specific SKU), or any custom item that needs to be associated with an order. Items can be added at a specific cost or at a zero cost value. Learn more

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🎉 NEW FEATURES 

SparkLayer Invoices

It's here... one of our most requested features of all time has arrived: SparkLayer Invoices!

The SparkLayer Invoices feature allows you to automatically generate professional invoices that your customers can easily download, directly from their My Account.

SparkLayer's invoicing feature removes the need for third-party invoicing tools or apps and offers a seamless way to manage and share invoices with your B2B customers. Once you've enabled invoices via the setting detailed above, the process for viewing and downloading invoices is simple for your customers. Watch our short video below to see:

Interested in trying out SparkLayer Invoices? Learn more in our guide here.

🎉 NEW FEATURES 

Shipping discounts

It's now possible to set shipping discounts when using SparkLayer Discounts! This has been one of our most requested features for our Discount Engine, and it gives you the option to set a range of different shipping discount types. From percentage off and fixed discounts, through to setting a specific shipping cost when the discount is applied.

Using this feature does require enabling the SparkLayer shipping system and you can learn more in our guide here.

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🎉 NEW FEATURES 

Show RRP prices only (for in-store shopping)

If you manage orders in physical locations with customers (e.g. in store), it's possible to enable a setting that sets the SparkLayer Frontend Interfaces to only show the RRP (or "MSRP) prices when browsing and adding items to an order.

This is especially useful if you need to "obscure" your B2B prices from view and you only want to show the full retail prices.

Use-cases could include:

Learn more about how this works in our guide here.



🎉 NEW FEATURES

Sales agents - custom shipping methods

One of the most requested features for our Sales Agent Ordering tool is to allow sales agents to make changes to the shipping costs during the checkout. We've now released the ability for sales agents to set custom shipping prices for any orders they place on behalf of their customers.

To learn more about how this works, see our guide here.

Order searching and filtering by date

It's now possible for B2B customers to search and filter orders by date range within the My Account Interface. This is a great way to quickly see orders based on specific criteria and time period, making it easier to keep track of order activity.

To see this in action, click "View All" within "Recent Activity" and you'll see the option to search and filter your orders.

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Mobile layout improvements

We've made improvements to the Cart & Checkout to better support smaller (mobile) devices. When a B2B customer is using SparkLayer on these devices, the interface will now show more line items and offer an easier way to navigate between checkout steps.

Shopify - improved handling of B2B prices

We've improved how SparkLayer handles pricing in Shopify, removing the need for B2B pricing to be applied as a "discount". When a B2B customer now places an order, the price shown against a product will exactly match the B2B pricing you set via SparkLayer Pricing.

To iillustrate the difference, the screenshot below shows how pricing was calculated previously (using a discount against the line item product price)

With the latest change, the price shown will exactly match your B2B pricing without needing to apply a discount.

Shopify - support for new customer accounts

If you're using Shopify and you'd prefer to use Shopify's new "Customer Account" feature, SparkLayer is now fully compatible. This means that SparkLayer can now work with Shopify stores that use either new "Customer Accounts" or classic "Legacy Accounts". To learn more, read our guide here.



🎉 NEW FEATURES

Change ownership status in the Dashboard

If you have multiple users invited to your Dashboard, you can now easily transfer ownership to another user. This is especially useful if you're initally setting up SparkLayer and you want another user to manage the ongoing account management.

To learn more about how this works, head over to our guide here.



🎉 NEW FEATURES

Integrating Google Analytics with SparkLayer

If you're looking to track key events in Google Analytics (GA4) or Google Tag Manager (GTM) through SparkLayer, you can now set this up directly in your integration. This will help you capture valuable B2B events like "add to cart" "checkout," and "purchase" actions. Learn more

New Email Notifications for Company Users

We've now added the ability for Company Users to receive emails when "Limited Users" submit an order for a review. Email notifications are sent to both the "main" and "limited" Company Users at key stages of the order review process, without requiring them to be logged in. You can learn more about how this works in our guide here



🎉 NEW FEATURES

Product Matrix Interface

We've introduced a major update to our Frontend Interfaces that now lets you convert your product pages into a special "product matrix" table view, making it even easier for your customers to order products!

If your products come in multiple variant types (e.g. colour and size), it's a great way to allow customers to quickly see all variants available and purchase them. To learn more about how this works, please see our guide here.

Order details

When viewing an order within the My Account Interface, if an order has more than 10 unique items, a "View all" link will now show allowing the customer to see all items in one go.



🎉 NEW FEATURES

Custom checkout fields - support for new fields

If you need to collect additional data from your B2B customers during the checkout, our custom checkout fields now supports the ability to add drop-down menus ("select" menus).

For example, you may want to give customers a list of options to choose from to include in their order and it's even possible to group the options with different headings. You can learn more about how this works in our guide here.

Stock display improvements

It's possible to display stock levels to your B2B customers when they browse your store, giving them visibility of your inventory. Our latest update now gives you even more flexibility and has a number of major improvements.

Firstly, it's now possible to display stock levels on a per-customer group basis. For example, you may have some customer groups that you don't want to show inventory to or you may want to configure specific stock settings.

You can also now hide and show the specific inventory count and just show a stock status (e.g. In stock versus In stock [100 available].) Beyond this, we've also simplified how you can manage max/low/last stock levels and you can learn more in our full guide here.

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🎉 NEW FEATURES

Line Item Tax Support

If you sell products that have different tax requirements, you'll like our latest update! We've just released full support for "line item tax", ensuring your B2B customers see fully accurate tax calcualtions when checking out.

This feature is ideal if you have more complex tax requirements for your catalogue (e.g. you're selling coffee, children's clothing, or products that have varying tax obligations).

You can see a full overview of how it works in our full guide here.

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🎉 NEW FEATURES

B2B Discount Engine!

It's here... our most request feature EVER! The SparkLayer Discount Engine.

Our new Discount Engine immediately unlocks a range of discount rules, with more to come in the future. Right now, you'll be able to set up:

You can see a full overview of what’s possible in our guide here.

Custom slots (add custom code)

Custom slots have arrived! You can now add custom code to a range of the SparkLayer Frontend Interfaces allowing you to customise the B2B experience for your customers.

It's a great way to further enhance your B2B customer experience and use-cases could include displaying promotional messages, links to pages within your store, and much more! Learn more

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🎉 NEW FEATURES

File uploads (checkout and product-level)

We're excited to announce the launch of one of our top 5 most requested features, file uploads! As of today, your B2B customers can now upload file attachments during the checkout process, allowing you to capture additional information such as Purchase Orders, custom files (e.g. for personalisation) and much more.

And there's more! In addition to file uploads during the checkout, you can now configure product-level file uploads! Learn more in our guide here.

Stock location support ("inventory locations')

As brands scale their operations and build out more advanced inventory management processes, it’s very common to see multiple ‘locations’ where inventory is managed. This could be based on geographic location (eg by country) or by more niche use cases specific to a brand’s internal workflows, like routing stock based on what type of customer is ordering.

Stock locations allow you to specify which stock (or "inventory") locations you want your B2B customers to use stock from. If your B2B store is set up with multiple stock locations (e.g. by geography), it's a great way to ensure your B2B customers are purchasing stock from the correct locations. Learn more in our guide here



🎉 NEW FEATURES

New Customer Groups interface

We've just released a major improvement to the Customers area of the SparkLayer Dashboard, making it easier to manage your B2B customer rules! We've completely reworked how your customer groups are displayed with a new and improved way to quickly manage all your customer groups settings from one place.

The update also includes new visibility of "customer group inheritance", allowing you to see which rules are being used from another customer group. Check our video below or head on over to the new Customer Groups area!

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