Account Settings
The Account section in the Dashboard lets you manage your basic account details used on SparkLayer, update your password, and manage team members who have access to your SparkLayer Account.
From the My Account tab, you can edit the following information:
Field | Details |
Name | Your full name |
Email address | Your email address used for logging into the SparkLayer Dashboard |
Company Name | The company name registered with SparkLayer |
Website | The website address registered with SparkLayer |
Site ID | This is used in setting up the Frontend Interfaces and the SparkLayer API (if enabled) |
At this time, it is not possible to edit the fields pertaining to your company information. These are intrinsic to SparkLayer operating and any edits may cause errors within the SparkLayer integration. If you do need to make changes, please contact us here.
From the Plan tab, you can check the current plan you're on as well as available options to upgrade or downgrade.
If you're using Shopify, all billing is processed via Shopify directly. If you change plan, you'll be taken off to the Shopify admin to confirm the change and then processed monthly via Shopify.
If you're using the Enterprise plan, you'll see your monthly cost within the Plan Summary. As with the Starter and Professional Plan, all payments are managed via Shopify directly.
Learn more Looking to learn more about the Enterprise plan? Get in touch with our team and we'll be happy to discuss further.
The Password tab lets you modify your existing password used for logging into the SparkLayer Dashboard. It's also possible to perform a password reset via the SparkLayer login page.
If you're looking to invite additional people to your SparkLayer account, you can do so within the Team section.
Please note, only Team Owners can invite team members to collaborate on an account.
To get started, click the 'Add team member' button and you'll then see the following form:
From here, you can set the email address of the person you'd like to invite as well as their access privileges. There are two levels of access you can grant:
Access type | Description |
Full access | Ideal for other members of your team. All pages can be viewed including the ability to update settings |
Restricted access | Ideal for technical implementation partners. Orders and Data Feeds can be viewed and configuration settings can be updated |
If you're looking to have technical assistance for the set up of SparkLayer, our recommendation is to invite users with Restricted access and they'll be able to create API Keys and test data feeds for you.
When you invite a team member, they'll then receive an email to either create a new account on accept the invitation with their existing SparkLayer account.
Currently it's not possible to delete your SparkLayer account via the Dashboard. If you would like to delete your SparkLayer account and all associated data, please contact us.