Shopify Limitations

introduction currently, there are a small number of limitations to be aware of with the sparklayer and shopify integration limitation notes discounts currently, it's not possible to use shopify discounts in parallel to sparklayer instead, sparklayer has its' own discount system that allows powerful discounts and promotions to be set up discounts docid\ wrejpw9uryjqwiqeks cg product skus within shopify, the product must have a sku and this must be unique per product product customisations if you're using an app that adds customisations to a product (e g a text entry field), these will not show within the frontend interfaces docid\ ccz1vnh0o6d 722w35xpa sparklayer will only show the variants set up within shopify's own catalogue (e g size, colour) it is possible to add customisations using the javascript sdk docid 315unbm85 fwnh6fu9kkk however please be aware that this will require custom development cart line items a set a restriction of a 250 line items as past this point it has been found that shopify starts to drop cart items during our draft order creation product tax rates if you're using line item tax exemption rules within your product catalogue, sparklayer will not have appropriate tax handling if a customer's order combines both tax included and tax exempt products for stores which "include taxes in pricing", we'll be unable to calculate the gross pricing correctly, and we recommend setting up another store specifically for b2b with this setting off where we can provide net pricing duties due to shopify's api not including duties, we'll be unable to calculate duties as a 'separate' addition to the cart when completing an order it's recommended that, if you're using duties in your store, to disable this option in your shopify admin settings or create a separate b2b store if required we will add support for this as soon as is available with shopify companies currently, sparklayer is not compatible with shopify b2b companies please refer to our shopify faqs docid\ p 7titr2d20hxbeixvkbz for recommended options on how to migrate from shopify companies to shopify (regular) customers