Integrations
Shopify

Shopify Error Codes

introduction if sparklayer detects an error on your shopify store, you may notice one of the following error codes display within the my cart interface docid\ efevur a3ycjxuhvrr7t we've detailed the most common errors along with the associated way to resolve them error codes shopify 001 you've assigned a price list in a specific currency (e g aud) to a b2b customer but this currency has not been enabled in your shopify markets & currencies docid\ vex5xjflt6pvb0azhlkqd in a market that includes multiple countries / regions, there is a setting to "show prices to customers in their local currency" sparklayer does not currently support this setting and it will need to be disabled for b2b customers in this market to successfully place orders shopify 002 you've assigned a price list in a specific currency (e g aud) to a b2b customer but the destination shipping country isn't set up in your shopify markets & currencies docid\ vex5xjflt6pvb0azhlkqd shopify 003 there's an issue with your product data such as a missing variant sku for the product in your order try removing the affected product from the order shopify 005 the email being used for the order is failing "dns checks" by shopify and is being restricted from checking out try checking the email address to ensure it is valid shopify 006 you're trying to checkout with a shipping address in a country that is not in any of your store's configured shopify markets please ensure all available shipping countries have an associated shopify market set shopify 007 you're trying to checkout but your customer record is missing either an email address, shipping phone number, or shipping address these are all required for stores using managed markets pricing 001 the b2b customer has two price lists assigned to their customer group with different currencies (e g gbp and usd) try changing their customer group settings to ensure only one currency type is assigned