Shopify Limitations

Known Limitations
Currently, there are a small number of limitations to be aware of with the Shopify Integration:
Limitation
Notes
Discounts
Under the hood, Shopify Discounts power SparkLayer. This means that you are unable to use Shopify discounts, as Shopify has a limitation of 1 discount per order. This includes Shopify Scripts as our orders are made via the app you install.
Product SKUs
Within Shopify, the product must have a SKU and this must be unique per product.
Product Customisations
If you're using an app that adds customisations to a product (e.g. a text-entry field), these will not show within the SparkLayer product page interface. SparkLayer will only show the variants set up within Shopify's own catalogue (e.g. size, colour).
Multi-currency
Due to the Shopify Draft Orders API not supporting multi-currency per store, SparkLayer has limitations in how multiple currencies work. If you're looking to enable multiple currencies, please read our guide to see what's possible
Cart Line Items
A set a restriction of a 250 line items as past this point it has been found that Shopify starts to drop cart items during our Draft Order creation.
Product Override Tax rates
Unfortunately, due to Shopify's Draft Order API not providing line-level tax information, we are unable to determine the tax rates per line. For stores which "Include taxes in pricing", we'll be unable to calculate the gross pricing correctly, and we recommend setting up another store specifically for B2B with this setting off where we can provide net pricing.
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Uninstalling or Transferring Accounts

Diagnosing Common Issues

Last modified 18d ago

Limitation	Notes
`Discounts`	Under the hood, Shopify Discounts power SparkLayer. This means that you are unable to use Shopify discounts, as Shopify has a limitation of 1 discount per order. This includes Shopify Scripts as our orders are made via the app you install.
`Product SKUs`	Within Shopify, the product must have a SKU and this must be unique per product.
`Product Customisations`	If you're using an app that adds customisations to a product (e.g. a text-entry field), these will not show within the SparkLayer product page interface. SparkLayer will only show the variants set up within Shopify's own catalogue (e.g. size, colour).
`Multi-currency`	Due to the Shopify Draft Orders API not supporting multi-currency per store, SparkLayer has limitations in how multiple currencies work. If you're looking to enable multiple currencies, please read our guide to see what's possible
`Cart Line Items`	A set a restriction of a 250 line items as past this point it has been found that Shopify starts to drop cart items during our Draft Order creation.
`Product Override Tax rates`	Unfortunately, due to Shopify's Draft Order API not providing line-level tax information, we are unable to determine the tax rates per line. For stores which "Include taxes in pricing", we'll be unable to calculate the gross pricing correctly, and we recommend setting up another store specifically for B2B with this setting off where we can provide net pricing.