Installing SparkLayer on Wix

introduction sparklayer enables b2b functionality on your existing wix store, allowing your b2b customers to login, place orders, manage their account, and much more 👋 we're here to help! our team can help get everything set up on your wix store you can book a call here and we'll walk you through the process! if you'd prefer, you can also use our guide below to try setting things up yourself ⚠️ requirements important! before installing sparklayer on your wix store, please ensure the following are setup before proceeding item details site member settings you’ll need to make sure that your store is set up to allow "site members" you can check this within your admin by going to settings > site member settings > signup & login security under "who can be a site member", select " everyone who signs up" product skus in order for sparklayer to save b2b prices for your products, all products must have skus within your admin, go to a product and you'll see the option to set a sku either on a product or variant level you can learn more about this below contacts for your b2b customers to see the sparklayer , they must have a label of b2b you can set this up by going to customers & leads > contacts and editing a customer record you can learn more about this below payments p lease ensure you have payment methods enabled you can check this within your admin by going to settings > accept payments shipping in order to place an order , please ensure you have shipping rules set up within your admin, go to settings > shipping and delivery areas of wix dashboard you'll be using as part of setting up sparklayer, you'll primarily be using the following areas area details products this will be used to setup which products you want to make available to b2b customers see "setting up your b2b pricing" below in wix, go to catalog > store products > products in wix, go to catalog > store products > products contacts this will be used to setup your b2b customers see "setting up your b2b customers" below i n wix, go to customers & leads > contacts n wix, go to customers & leads > contacts orders this will be used to review and process and orders that are placed by your b2b customers see "placing a b2b order" below in wix, go to sales > orders in wix, go to sales > orders limitations we recommend familiarising yourself with wix limitations docid\ dkzzbjeyvkg6yrjgvkjpw of sparklayer for wix 🟢 quick start guide if you're looking to get setup quickly and just review the key steps, you can use our step by step guide below! see step by step instructions (click to expand) step 1 install app step 1 install app install the sparklayer for wix app and select the wix store you’d like to install on (ensuring it is a wix editor store) step 2 register with sparklayer step 2 register with sparklayer install the app and then register an account with sparklayer ⚠️ important please ensure you make a note of the email address and password you use step 3 app onboarding steps step 3 app onboarding steps you’ll then be taken to an onboarding page where it guides you through setting sparklayer up ⚠️ important all set up takes place via the sparklayer dashboard https //app sparklayer io/ and not in wix step 4 sign into sparklayer step 4 sign into sparklayer log in to the sparklayer dashboard https //app sparklayer io/ this is where you will set up b2b pricing and b2b customer rules primarily ⚠️ important you will be prompted to “confirm your sparklayer plan”, you can ignore this this will be relevant in due course once the app is live and merchants want to select a plan https //www sparklayer io/pricing/ step 5 setup b2b pricing step 5 setup b2b pricing go to the price lists section https //app sparklayer io/pricing/lists and set up an example price list for example, you could set up an “automatic pricing” which is 50% off your wix pricing when you click “create price list” you’ll be prompted to assign this to your default b2b customer group (this is optional, you can change it later) depending on your tax setup in wix, you can also automatically calculate the correct tax rate to set your automatic pricing step 6 setup b2b customer rules step 6 setup b2b customer rules go to the customer groups section https //app sparklayer io/customers/groups where you can configure your b2b customer rules at a minimum, ensure that a “price list” has been assigned ⚠️ important you’ll see a column “wix label”, this is the label you will need to add to your wix contacts (‘customers”) once ready (see step 9 below) step 7 complete onboarding steps step 7 complete onboarding steps from the main “home” section, you can check off any steps you take as you go ⚠️ important this step is manual and doesn’t do anything other than mark the step(s) as complete step 8 product catalog step 8 product catalog in wix, go catalog > store products > products to view your product catalogue these are the products that show on your wix online store ⚠️ important for sparklayer to show b2b prices, products must have a unique sku added if no sku(s) are added, it will not be possible for b2b customers to purchase step 9 setup a b2b customer step 9 setup a b2b customer in wix, go customers & leads we’re going to create a brand new b2b customer record, click “create new contact” and complete the details ⚠️ important please ensure that a valid address is added make a note of the email address you’ve added as you will need to access this to login under “label”, assign a label of “b2b” to the contact if you don’t see this, you can view the contact record and then add it ⚠️ important please also note on a new b2b customer (whether new or existing), when they get labelled b2b for the first time sparklayer will attempt to sync their address only this one time however, if there are missing required fields (e g name, address line, postcode) sparklayer will not sync the address at all and will not output any sync error logs any subsequent address edits from the wix dashboard on a wix contact will not sync back to sparklayer any address book edits from sparklayer will not sync back to wix step 10 set contact as member step 10 set contact as member in wix, find the contact record and under member info, click set contact as member this will then send the contact an email to confirm their account ⚠️ important all contacts must be set as “members” to sign in as a b2b customer step 11 activate account step 11 activate account in your emails, you’ll receive an email from wix to activate your account click “create new password” and follow the instructions customers can also use the “reset password” feature on the online store to do this step 12 sign in as a b2b customer step 12 sign in as a b2b customer on your wix store, sign in with the credentials you’ve created in the previous step next, navigate to a product page providing that the product has a valid sku, you will then see your sparklayer b2b pricing rules show and you can begin adding products to your order 🚢 the onboarding process important when setting up sparklayer, some activities take place via the sparklayer dashboard alongside wix you'll use the sparklayer dashboard primarily for setting up your b2b pricing and b2b customer rules when you create an account on sparklayer, you'll get access to the sparklayer dashboard the dashboard has a customised onboarding process that gently guides you through all the necessary steps before you're ready to start inviting your b2b customers and taking orders on your website 🔗 connecting your wix store this enables sparklayer to connect to your wix store and begin synchronising the information it requires ➡️ view in dashboard 📓 setting up your b2b price lists you'll then set up the b2b price lists that you want your customers to see when they login these can be automated or you can manually upload specific pricing ➡️ view in dashboard 👪 setting up your b2b customer groups you'll then set the ordering rules for your customers such as minimum order values, available payment methods and price lists they are assigned to ➡️ view in dashboard ✅ testing & launching you'll then need to run through some final checks (such as placing a test order) once you're happy, you can then launch sparklayer and start taking orders! ➡️ view in dashboard let's now dive into each of them! 🔗 connecting your wix store once you've installed the sparklayer for wix app this step of the onboarding process happens automatically once sparklayer is connected to your wix store, it will automatically synchronise product and customer data and then allow you to upload price lists and customise how you want your b2b customer rules to work installing for the first time? when installing for the first time, the process works as follows you'll need to install the sparklayer app (much like you would any other app) you can do this within your admin by going to apps and clicking app market and then searching for sparklayer you'll then be asked to create an account on sparklayer , or sign in if you already have one finally, you need to confirm acceptance of our billing plan within wix to begin your free trial once the above is complete, you can then return back to the sparklayer dashboard to continue with the onboarding process you can also access the sparklayer app within your wix store by going to the apps and clicking manage apps and clicking the sparklayer app where you'll find a summary of your onboarding process 📓 setting up your b2b pricing please note setting up your b2b pricing happens within the sparklayer dashboard , not via your wix admin within the price lists area of the sparklayer dashboard, you can create and manage your b2b pricing rules sparklayer allows you to set the following pricing types type details manual you can manually upload a csv file with specific prices and even enable quantity pricing automatic you can use your wix prices and apply a discount, e g 50% off wix retail prices to get started, please following the below steps for any products that you want your b2b customers to be able to buy, these products must have unique skus assigned you can check this by going to catalogue > store products > products and editing a product for regular products, you'll see the option to add a sku within the inventory and shipping section for products that have variants (e g colour, size), you'll need to edit a variant and add this within the product variants section and ensure the setting "manage pricing and inventory for each product variant" is turned on next, go to price lists within sparklayer and click "create price list" to create your first b2b price list you can choose between an automatic or manual price list and configure how this works ready to set your pricing? to learn more about pricing, please see our price lists docid\ s8xcbzgxqpgdeigwtxset 👪 setting up your b2b customers please note setting up your b2b customer rules happens within the sparklayer dashboard , not via your wix admin customer groups let you configure specific rules for your customers, from defining their minimum order values and which price lists they see, through to what payment methods they're allowed to use when checking out much like with price lists, you can fully manage this via the sparklayer dashboard to get started, please following the below steps within wix, go to customers & leads and click contacts you can either create a new customer or edit an existing one please note please ensure that a valid address is added and all address fields are populated make a note of the email address you’ve added as you will need to access this to login to synchronise to sparklayer, the customer must have a label of b2b assigned to them and be a site member you can set this up by clicking the add label button when editing a customer please note the following on customer groups sparklayer will only synchronise customers that have a label of b2b assigned if you have created additional customer groups within sparklayer, please ensure that the labels are added to the contact record in wix exactly as shown e g b2b b2b additional group customers must be set up as site members to be able to sign in to your online store when adding a new label in wix, please ensure that it is not subsequently edited once your customers have been set up in wix (i e those with a label of b2b ), and you've assigned the customer group to at least one customer, you can then manage specific rules within the customer groups area you'll see a default base customer group that you can use for your b2b customers if you want to set up additional rules, you can simply click create customer group and configure accordingly for any additional customer groups you create, you'll need to update the labels on the customer record in wix to match (e g b2b and b2b account ) to simulate logging in as a b2b customer, please see ✅ testing & launching below you can also check if your customer record is syncing by using the customer sync area of sparklayer within wix, navigate to a contact record that has a label of b2b within the url, you'll see a unique id at the end of the url in the example below, the unique id is 66b4c99a 3431 47d6 995d 309e4e8c5908 with this unique id, you can then paste this into the customer sync area of sparklayer if the search results show the customer details, this confirms the customer is synchronosing correctly ready to configure your customer groups? to learn more about customer groups, please see our customer groups docid 5 lwmnohhjbjjppg9e6vh 🛒 placing a b2b order once you've logged into your wix store as a b2b customer, you can then place an order by going to any product page and adding items to your order when you add items, they will then appear in the my cart interface docid\ efevur a3ycjxuhvrr7t and you can then proceed to checkout to complete the order how payment methods work when customers reach the payment step, they'll see a variety of available payment methods and can select their preference payment method description payment on account 👪 for the b2b customer this will allow the customer to checkout without needing to enter any payment details payment by invoice 👪 for the b2b customer this will allow the customer to checkout without having to enter in payment details pay online by card 👪 for the b2b customer the customer will be directed to your standard checkout process and will be required to make payment right away (e g by card or via another payment processor) this is sometimes referred to as "pro forma payment" request for quote 👪 for the b2b customer the customer can submit their order without choosing a payment method how orders arrive into wix depending on which payment methods docid\ ibikczvhm085bkejiffyv you've selected, orders will arrive into wix in the following ways payment method flow pay by invoice the order will be created within sales > orders with a payment status of "unpaid" you can then manually mark the order as paid once you have received payment (e g via offline means) pay on account the order will be created within sales > orders with a payment status of "unpaid" you can then manually mark the order as paid once you have received payment (e g via offline means) pay online by card the order will be created within sales > orders with a payment status of "paid" you can then proceed to fulfil the order note this is termed "upfront payment" within the customer groups docid 5 lwmnohhjbjjppg9e6vh area of the sparklayer dashboard request for quote the order will be created within sales > orders with a payment status of "unpaid" you can then manually mark the order as paid once you have received payment (e g via offline means) "unpaid" orders and "paid" orders by default all payment methods other than upfront payment will be generated as "unpaid" orders wix checkout payment methods if a customer selects "pay online by card" (i e "upfront payment"), they'll be directed to the wix checkout by default, they will see all wix payment methods you have set up (e g card payment, paypal, etc) additional order details when an order is placed via sparklayer, it will also include the following additional data attribute notes tag a tag of b2b is added to any order placed via sparklayer this is particularly useful for filtering and segmenting orders, or even adding more advanced automations 🛠️ the frontend widgets when you install sparklayer on your wix store, the special sparklayer widgets are automatically added to your product detail pages there's no coding or configuration to do! once set up, your approved b2b customers (see above "setting up your b2b customers") will then see your b2b pricing and can begin placing orders you can learn more about how this works in frontend interfaces docid\ ccz1vnh0o6d 722w35xpa customising the branding (via css) by default, the sparklayer widgets will show with generic fonts and colours, however it is possible to "overwrite" the styling to better match your store by using special css rules there are a variety of ways to do this via wix using wix editor 'custom code' within your wix dashboard, go to settings and then click custom code click "add custom code" and add the css into the field named "paste the code snippet here" you'll also need to ensure it is set to "load code on each new page" for example, you could overwrite the colours and fonts by using the following css \<style> \ root { / set the brand styling / \ b2b brand color #5b36f5; / main brand colour / \ b2b brand color hover #82acff; / main brand colour hover / \ b2b brand font roboto, sans serif; / main brand font / \ b2b brand font heading roboto, sans serif; / main brand heading font / / update colours / \ spark default body color #555555; / main body colour / \ spark primary color #000000; / main title colour / \ spark secondary color var( b2b brand color); / main highlight colour / \ spark link color var( b2b brand color); / link colour / / typefaces / \ spark font default var( b2b brand font); / body typeface / \ spark font highlight var( b2b brand font heading); / highlight typeface / \ spark font weight default 400; / default font weight / \ spark font weight medium 500; / medium font weight / \ spark font weight heavy 600; / bold font weight / / general / \ spark border radius default 0; / default border radius / \ spark drawer max width 700px; / width of overlay / \ spark drawer max width wide 1000px; / width of overlay in maximised view / / font sizes / \ spark font default size 14px; / default font size / \ spark font default size small 14px; / default font size small screens / \ spark header font var( b2b brand font heading); / header typeface / \ spark header font weight 500; / header font weight / \ spark h1 fontsize 24px; / header 1 font size / \ spark h2 fontsize 22px; / header 2 font size / \ spark h3 fontsize 20px; / header 3 font size / \ spark h4 fontsize 16px; / header 4 font size / \ spark h5 fontsize 15px; / header 5 font size / \ spark h6 fontsize 14px; / header 6 font size / \ spark pricing fontsize 16px; / font size of pricing / \ spark pricing font weight 500; / font weight of pricing / \ spark pricing fontsize small 14px; / font size of pricing on mobile / \ spark product code fontsize 16px; / font size of product code / \ spark product code font weight 500; / font weight of product code / \ spark product code fontsize small 14px; / font size of product code on mobile / \ spark product stockstatus align flex start; / alignment of stock status for single variants / / buttons / \ spark button font family var( b2b brand font heading); / button typeface / \ spark button color var( b2b brand color); / default sutton colour / \ spark button color highlight var( b2b brand color hover); / default button colour hover / \ spark button large color var( b2b brand color); / large button colour / \ spark button large color highlight var( b2b brand color hover); / large button colour hover / \ spark border radius button 0; / button border radius / \ spark button font weight 600; / button font weight / \ spark button text transform none; / button text transform / \ spark button text letter spacing 0; / button letter spacing / \ spark button padding 1em 2 75em; / button padding / \ spark button small font size 16px; / small button font size / / tables / \ spark table border color #cccccc; / table border colour / \ spark table header background color #f1f1f1; / table header background / \ spark table header text color #222222; / table header font colour / \ spark table header font weight 500; / table header font weight / / product card / \ spark product card button radius 0; / button radius / \ spark product card button padding 0 75em 1em; / button padding / \ spark product card pricing font size 15px; / pricing font size / \ spark product card pricing font size small 14px; / pricing font size on mobile / \ spark product card select min height 0; / set a min height for select menu / } \</style> once saved, you can then make edits at any point using wix studio 'code mode' within your wix dashboard, go to site & mobile app and then click edit site within "edit mode", click code in the left navigation within the css section, you'll see a file global css that you can use to add our special customising the design docid\ qct2zk8wjhyiv2zbvbjyy to customise your design for example, you could overwrite the colours and fonts by using the following css \<style> \ root { / set the brand styling / \ b2b brand color #5b36f5; / main brand colour / \ b2b brand color hover #82acff; / main brand colour hover / \ b2b brand font roboto, sans serif; / main brand font / \ b2b brand font heading poppins, sans serif; / main brand heading font / } \</style> ✅ testing & launching the final step is to run some tests and checks to ensure sparklayer is fully configured within the sparklayer dashboard, you'll see a number of launch checks to perform, from logging in as a b2b customer, through to placing an order we recommend following the below steps set up a customer record within your wix admin, you'll need to ensure you have an example customer record set up (either a new one or an existing) most importantly, a customer must be associated with a label of b2b and be a site member any customer that has a label of b2b will automatically synchronise with sparklayer place a test order once you've logged in as a b2b customer (i e a customer with a label of b2b ), proceed to add items to your cart and complete the checkout please see "placing a b2b order" above for more details on how this works invite your customers when you're ready to invite your b2b customers to begin using your store, there are a variety of ways you can do this one of the easiest ways is to use the built in wix messaging system to simply notify your customer to sign in and begin placing orders you can access this by going to your wix dashboard, clicking customers & leads and then contacts you'll see a tab called inbox that allows you to send direct messages you could also think about sending a marketing newsletter to your customers to notify them of your new b2b store and to sign in you can access this by going to your wix dashboard, clicking customers & leads and then contacts you can then search and filter your customers and click send email campaign to send an email we also have some example messaging you can use when inviting your customers and you can explore more in launch checklist docid\ yufghegoxe h7ujfcshna ⚙️ advanced configurations in addition to the above setup, there are a number of other configurations that are possible at this time setting minimum stock levels it's possible to set minimum stock level for items you may want to sell as pre orders this means that your b2b customers can add products to an order and you can limit how many are available to get started, in your wix dashboard, navigate to a product you'll need to ensure track inventory and pre order are both turned on within pre order limit , simply enter the stock number, e g 50 adjusting tax settings sparklayer supports tax calculations and simply 'inherits' the rules you've set up in your wix dashboard you can learn more about how tax works in this wix guide one key configuration you may want to check is how tax is calculated during the checkout from your wix dashboard, go to settings > tax and you can amend accordingly enabling sparklayer javascript modifications (e g checkout customer fields, language updates) sparklayer supports a range of advanced configurations that rely on updating javascript via "spark options" within our configurations docid\ sbeaoacq a7ffbtatx8bd , you can apply any of the modifications by updating the code within your wix store to get started, go to settings > custom code and then click add custom code you can then paste in any javascript as required for example, the below sample enables a special checkout custom field to collect a delivery date \<script> window\ sparkwixoptions = { termsandconditionslink "/policies/terms of service", checkoutcustomelements \[ { name 'shipping date', translations { en { title 'preferred shipping date', detail 'shipping unavailable on weekends ', }, }, attributes { required true, type 'date', }, }, ], }; \</script> enabling a url redirect when signing in sparklayer supports a range of advanced configurations that rely on updating javascript via "spark options" within our configurations docid\ sbeaoacq a7ffbtatx8bd , you can apply any of the modifications by updating the code within your wix store to get started, go to settings > custom code and then click add custom code you can then paste in any javascript as required for example, the below sample enables a special checkout custom field to collect a delivery date \<script> window\ sparkwixoptions = { accountredirect { urlregex /\\/account/g, goto "/index", // page to redirect logged in users to }, }; \</script> enabling "dark mode" for high contract websites if your wix store is set up with a darker theme, it's possible to enable a special "dark mode" for sparklayer, ensuring colours and fonts are easily readable to get started, go to settings > custom code and then click add custom code you can then paste in the code below \<script> window\ sparkwixoptions = { display { darktheme true, }, }; \</script> enabling sparklayer shipping methods sparklayer has a built in shipping docid\ cfz zpgw2umovao73lc5m system that lets you customise how shipping works for your b2b customers by default, your existing shipping methods in your wix dashboard will be used, however it's possible to update this to use sparklayer to get started, in your wix dashboard, go to settings > shipping, delivery & fulfillment you'll need to make sure you have at least one shipping region set up (e g usa, uk) once you've done that, click the manage your apps link below the shipping region you'll then see the option to enable sparklayer shipping finally, you'll then need to set up your sparklayer shipping rules via the sparklayer dashboard here enabling pre order (or "back orders") sparklayer has built in support for pre orders (someimtes referred to as "back orders") to enable this, simply edit a product in wix and turn on the pre order setting as shown below once enabled, this will then show a message to the b2b customer on the product page and allow purchasing enabling sales agents sparklayer has full support for the sales agent ordering docid\ uw8mdbmefwwkqzrvb5cqx feature on wix, letting your sales team login and place orders on behalf of your b2b customers you can learn more about how it works in sales agent ordering docid\ uw8mdbmefwwkqzrvb5cqx please note to setup a sales agent, you'll first need to ensure your sparklayer plan supports this to get started, you'll first need to set up a contact in wix and ensure they have a full address added and a label of b2b added next, you'll need to copy the unique contact id which you can retreive via the browser url within the sparklayer dashboard, go to the sales agent area and paste in the contact id you can then specify which role you'd like to assign to their account you can learn more about how it works in sales agent ordering docid\ uw8mdbmefwwkqzrvb5cqx 📁 troubleshooting to troubleshoot the most common issues (such as issues with pricing), please see troubleshooting docid\ blcekkx3i30nkucglsfw7 you can also support docid\ nnuw1g9z7eaj4m78vk7t9 and we'll be happy to assist ℹ️ frequently asked questions plans and pricing which sparklayer plans do you offer for wix? all sparklayer plans are compatible with wix, from "starter" right through to "enterprise" learn more about our plans and pricing how does billing work? when you sign up to sparklayer, billing is managed via your wix admin and processed monthly or annually if you've selected this option wix setup where do i find the sparklayer wix app? you can find the official sparklayer for wix app in the wix app market what wix plan do i need to be on to use sparklayer? sparklayer works on all versions of wix all you need is an active wix store and you're good to go can i have dtc and b2b on the same store? yes, it's possible to install sparklayer onto your existing wix dtc store (i e retail), meaning you can run both dtc and b2b on the same store we call this a 'hybrid setup'; when your b2b customers sign in, they simply see the special sparklayer frontend docid\ ogkfvqx13dhw2582d57kj interface that allow them to see their prices and place orders if you want to see this in action, you can try our b2b/b2c demo store here https //demo wix sparklayer io/ store setup can you help me install sparklayer on my wix website? yes! within the sparklayer dashboard , you'll see an option to request our team to install sparklayer for you typically we can do this within 1 2 working days and you're then good to go we then offer an onboarding session to walk you through how everything works does sparklayer work on any wix theme? yes! sparklayer is compatible with all wix themes once you install the sparklayer app, our special b2b widgets are automatically added to your wix store and you're good to go how does sparklayer affect my current wix theme? the sparklayer b2b widgets, including b2b pricing, cart and my account area, are only loaded once a customer who has been added to a b2b customer group successfully signs in to your store for all other users, your store will remain completely unaffected this allows you to have full control over which customers are able to see your b2b pricing and place b2b orders what if i'm already using a wholesale b2b app on my website? if you already have a b2b / wholesale app installed on your store, sparklayer can work alongside this it's a great way to test out sparklayer and, once you're happy, you can simply uninstall any previous b2b apps you were using if your previous b2b app has made code changes to your wix store, you may want to ask the app developer to remove these although this is optional payments can i use my existing payment methods on the checkout? if your customers choose "pay online by card" during the sparklayer checkout process, they will simply be taken to the wix checkout from there, any payment methods you have set up in wix (e g paypal, affirm pay) will show up, allowing the customers to pay by this method in short, if wix support specific payment methods, your b2b customers could select it during the checkout providing they choose "pay online by card" can i use multiple currencies for my b2b customers? currently, wix doesn't allow a wix store to accept multiple currencies (e g usd, eur, gbp etc) if you do set up multiple currencies within sparklayer in the price list section , it's important to note the following customers will see the correct currency when browser your store as a logged in b2b customer the price they see will be the currency exchange rate at that time if they proceed to place an order in a different currency to your wix store's default currency, this will create an order however the pricing will show in your default currency we've illustrated this below how the order shows in wix note how the totals are the same but the currency (eur) has defaulted to the wix store currency (£ gbp) products how do i hide products or set up b2b only products? there are a few things we recommend to make the experience better you could create a b2b only collection and redirect customers to this once they login within wix, you can set pages to have permissions for site members you create a member role of b2b customers and then assign this to specific pages on your wix website you can see their full guide here if you wanted to show special b2b only products, you would need to create these as separate products within wix (i e with unique skus, etc) with sparklayer pricing, if you don't upload a price against a sku, the b2b customer won't be able to purchase it so this is a way to prevent them from adding items you don't want them to purchase can i use my wix prices for my b2b pricing? yes! sparklayer allows you to automatically synchronise your wix prices (e g your main wix retail price), making it really easy to set up b2b pricing for your customers for example, you could set your b2b prices to be 20% off your wix prices and we can even make provisions for your tax set up in wix (e g exclusive or inclusive of tax) how do i set up pre order and backorder products? in terms of pre ordering, sparklayer has full support for different stock status messages and it's possible to set up products as pre order/back order easily it does rely on some configuration within wix, but it's relatively easy to do! we've stock display docid\ gj ao gq6oa jx0d27hys on how it works and you can even set up "due in" dates to give your customers visibility do i need to use product skus? in terms of product skus, sparklayer relies on these being added to your products within wix so that we can display the correct b2b pricing when your customers log in without a unique sku, there's no way for sparklayer to do this if you don't already have skus in wix, it's relatively quick to do you can either edit individual products and add them manually, or you can use wix 'import' or 'edit products' feature to do this in bulk how do i show inventory (stock) levels? it's possible to show inventory levels and a stock status when your b2b customers log in you can learn more about how to enable this in customer groups docid 5 lwmnohhjbjjppg9e6vh how do i restrict b2b customers from dtc inventory (and vice versa) if you're installing sparklayer on a single website and you are looking to run both dtc and b2b at the same time, it will be necessary to use the same stock pool behind the scenes from an inventory point of view, this essentially means that both dtc and b2b customers will be ordering from the same stock source which can pose challenges important it is not possible to block dtc customers from ordering from your inventory and there is no mechanism in wix to do this if you are wanting to implement this, you will need to consider creating b2b specific products on your store creating a separate store just for your b2b customers, effectively separating out your inventory completely user experience how do i set up a b2b registration form? if you're looking to enable a wholesale/b2b registration form there are a few good options for this and in summary, these are the options we recommend you could use your current login/registration page and enhance the registration page with some additional fields you could create a brand new registration page and direct prospective b2b customers to this wix have a guide here on ways to do this it's also worth noting that you can manually add customers via the admin by going to customers & leads > contacts and from there you could moderate your wholesale applications how do i invite a b2b customer to my website? when you're ready to invite your b2b customers to begin using your store, there are a variety of ways you can do this one of the easiest ways is to use the built in wix messaging system to simply notify your customer to sign in and begin placing orders you can access this by going to your wix dashboard, clicking customers & leads and then contacts you'll see a tab called inbox that allows you to send direct messages you could also think about sending a marketing newsletter to your customers to notify them of your new b2b store and to sign in you can access this by going to your wix dashboard, clicking customers & leads and then contacts you can then search and filter your customers and click send email campaign to send an email we also have some example messaging you can use when inviting your customers and you can explore more in launch checklist docid\ yufghegoxe h7ujfcshna will sparklayer slow down my wix website? no for performance, the sparklayer frontend only loads when a valid b2b customer successfully logs into a website; for your standard (dtc) customers, no code is loaded at all when a b2b customer logs in, all loading of the interfaces is asynchronous which means a negligible impact on page load times and performance even though sparklayer is a hosted third party solution the result is the end customer will have a rapid experience browsing products and placing orders how do i setup b2b specific content on my wix website? we recommend consulting with a wix expert developer before making changes to your website orders where do i find my b2b orders in wix? payment method notes payment by invoice the order will be created within sales > orders with a payment status of "unpaid" you can then manually mark the order as paid once you have received payment (e g via offline means) payment on account the order will be created within sales > orders with a payment status of "unpaid" you can then manually mark the order as paid once you have received payment (e g via offline means) request for quote the order will be created within sales > orders with a payment status of "unpaid" you can then manually mark the order as paid once you have received payment (e g via offline means) upfront payment (card payments) the order will be created within sales > orders with a payment status of "paid" you can then proceed to fulfil the order why do orders show up as "awaiting merchant"? when a b2b customer first places an order, it will show as awaiting merchant when they view it in their my account interface docid\ lqxani7ivdqna09d9soap this status means that the order requires the merchant (the wix store owner) to view the order and then confirm payment (e g such as sending the customer an invoice or arranging payment via other means) once you then mark the order as paid within wix, this will then update the order status from awaiting merchan t to processing and you can then fulfil the order as normal how do i edit orders? it is possible to edit orders within wix when an order is placed via sparklayer providing payment hasn't already been processed from your wix dashboard, navigate to an order and click the more actions button you'll then see the option to edit order allowing you to make changes how do i send an invoice? in terms of invoicing, sparklayer doesn't send invoices directly but there are some good ways to do this within wix when viewing an order within your wix dashboard, you'll see the option to create invoice under more actions when sending an invoice, this is managed outside of sparklayer and it will require you to collect payment by your preferred means once you've received payment, you can then mark the order as paid within wix and then fulfil it as normal how do i set a minimum order quantity? within sparklayer, we support the ability to set minimum/maximum order level spends for your b2b customers you can configure these by going to the customer groups area of the sparklayer dashboard how do i send order notifications to customers and my team? you can manage notifications and emails that are sent by going to your wix dashboard, clicking settings and then outgoing notifications need assistance? we'd be happy to help guide you through this process please refer to support docid\ nnuw1g9z7eaj4m78vk7t9