Sales Activity

introduction the sales activity section gives you a real time overview of all orders that are placed via sparklayer on your ecommerce website it's a great way to see a snapshot of your performance as well as quickly drill down and see the details of individual orders that have been placed please note the sparklayer sales activity section will only show orders that are placed via sparklayer (i e b2b orders) how orders are placed when a customer uses the sparklayer frontend docid\ ogkfvqx13dhw2582d57kj on your website and successfully places an order, these will be routed through to your website admin in one of the following ways draft order if the customer is using a manual payment method such as 'pay by invoice' this will by default enter as a draft order completed order if the customer is paying by an upfront payment method (i e pay by card) or if you've configured manual payment methods to be created as completed orders, these will enter as completed orders sales performance the sales performance view lets you see the overall performance of sparklayer on your website and updates each time an order is successfully placed you can filter by date increments and order tyoe using the menu on the top right and you'll also see the corresponding metrics for the previous period for example, if you're viewing data for the last 30 days, the last period will display data for the prior 30 days what counts as a sparklayer sale any order placed via sparklayer on your website that is successfully completed will count as a sale this means that a customer must reach the 'order complete' page on your website and the order must be registered as a successful sale within your ecommerce platform sales history the order history view will list every successful sparklayer order placed on your website, matching that in your ecommerce platform when filtering just by sparklayer orders based on how your store is setup, you'll see a variety of order "types" type details order this is a completed order quote this is an order submitted as a quote (for review) awaiting merchant this is an order that requires the merchant's review (this will show as a "draft" order within the ecommerce platform) awaiting approval this is an order that requires approval by a company users docid wwfewvjy9xrsuncqlfoz from the order history view, you can see the following fields notes details date the date and timestamp of when the order was placed on your website order # the corresponding order number in your ecommerce platform (e g shopify) type the type of the order (e g order, quote) customer name the name of the customer items the total number of items ordered, i e order line(s) x quantity ordered amount the gross amount paid in your specified currency link this will link you to the corresponding order detail view in your ecommerce platform viewing different order types in your ecommerce platform please note, if the order is a type such as "quote", when clicking the link you will be directed to the frontend of your website to view the details in order to fully enable this, please review my account interface docid\ lqxani7ivdqna09d9soap please refer to the sparklayer technical docs