Integrations
...
Shopify
Shopify Customisations

Shopify Email Notifications

Important to note If you are looking to customise the behaviour of your Shopify emails and notifications, we strongly recommend engaging a Shopify expert to assist. Whilst we can provide an overview of how to approach making customisations, our team cannot assist in applying any code changes.

Including B2B-specific content in an email

If you need to show B2B-specific content in your Shopify email notifications, it's possible to add special code snippets that give this flexibility.

To get started, go to the Shopify Notifications admin and load the template you want to edit, e.g. the Order confirmation. Within the code, simply add the following code snippet and adjust as required.

HTML


To test your changes, you'll need to trigger the email notification (e.g. by placing a real order) and we advise testing with a customer that has been tagged with b2b and one that hasn't.



Including Additional details (order Note attributes)

If you want to show additional data within your notifications, you can include the special order note attribute variables. For example, you may want to show a delivery date or a payment method to the customer.

Document image


Within the Shopify notification emails, simply add the following code to the following files:

HTML


For example, if you wanted to show the shipping date and the payment method in our example above, you would add the below.

HTML


This code will need to be added in an appropriate location and may need to be adjusted based on how your emails are formatted.

You can also show the order note by including the below code:

HTML



Hide discount pricing from showing

It's also possible to hide the discounting pricing from showing if you would prefer to just show the final price.

Document image


Within the Shopify notification emails, simply add the following CSS to the following files:

This code will need to be added before the closing </head> tag in each email template.

CSS



Customise the payment methods

The order notification email will by default show a payment method at the bottom. It's possible to customise what is shown here by adding the below code to the Order confirmation email.

HTML