# Cancel or uninstall SparkLayer

URL: https://docs.sparklayer.io/help/platforms/wix/uninstall
Applies to: Wix

Cancel SparkLayer on Wix by deleting the app in Manage Apps, see what happens to billing and your data, and set SparkLayer up again on a new Wix store.

> **Quick summary**
>
> - To cancel SparkLayer, uninstall it like any other Wix app, from **Apps > Manage Apps**. This ends your subscription, and SparkLayer billing stops straight away.
> - Treat uninstalling as deleting your SparkLayer data. Export anything you need first, such as your price lists, and [contact our team](https://docs.sparklayer.io/help/support.md) first if you plan to reinstall.
> - You can't move a SparkLayer account to another Wix store: create a new account on the new store instead.
> - For plans, downgrading and refunds, see [Billing, trials and cancelling](https://docs.sparklayer.io/help/dashboard/billing.md).

> **Uninstalling deletes your SparkLayer data**
>
> Treat uninstalling as deleting your SparkLayer account: its price lists, customer groups and settings. Before you uninstall, export anything you want to keep, such as your [price lists](https://docs.sparklayer.io/help/pricing/managing-pricing.md). If you plan to reinstall, move to another store or need a [test store](https://docs.sparklayer.io/help/dashboard/test-mode.md), [contact our support team](https://docs.sparklayer.io/help/support.md) first, so we can talk through your options. Don't uninstall to change your plan: see [Billing, trials and cancelling](https://docs.sparklayer.io/help/dashboard/billing.md).

## Uninstall SparkLayer

Uninstall SparkLayer like any other Wix app.

1. In your Wix dashboard, go to **Apps > Manage Apps**.
2. Next to SparkLayer, click the **…** (more actions) button and choose **Delete**.

SparkLayer is removed from your store, your subscription ends, and its recurring billing is cancelled straight away. See Wix's guide to [deleting apps](https://support.wix.com/en/article/deleting-apps).

### What happens next

Treat uninstalling as deleting your SparkLayer data. SparkLayer stops receiving customer, product and order updates, and your account is scheduled for deletion, then deleted automatically after 30 days. 

Depending on when your SparkLayer billing cycle started, you may see charges you weren't expecting. See [Billing, trials and cancelling](https://docs.sparklayer.io/help/dashboard/billing.md) for refunds, or [contact us](https://docs.sparklayer.io/help/support.md) and we'll look into them.

## Move to another Wix store

You can't transfer a SparkLayer account to a different Wix store. Instead, install SparkLayer on the new store and create a new SparkLayer account. Export your [price lists](https://docs.sparklayer.io/help/pricing/managing-pricing.md) from the old account first, so you can upload them to the new one. See [Install SparkLayer on Wix](https://docs.sparklayer.io/help/platforms/wix/install.md).
